Contact Us

Vice President, Business Transformation Services

Dana Harris

Read More

Professional Profile

Dana is a Vice President that supports Data Reporting & Analytics within the Business Transformation Services group. She has a range of industry experience from small, local talent agencies to one of the world’s leading commercial airlines. In addition to reporting & data analysis, Dana has also developed skills in the areas of personnel training, client dashboard creation & maintenance, helpdesk monitoring & support, and instructional writing.

Representative Experience

  • Served as sole on-site Data Analyst supporting a $450mil account in the travel & leisure industry.
  • Established cost savings and cost avoidance practices resulting in $4mil+ in combined yearly cost savings & cost avoidance.
  • Supported corporate project implementation team during new client VMS implementations & updates to existing client dashboards.
  • Designed & published training videos & SOP documentation to be used by onsite team & client users.
  • Introduced improvements to existing scorecard & QBR templates to improve end user experience.
  • Introduced updated methods to cost savings calculation, resulting in more accurate reporting to client CEO & CIO.
  • Worked directly with client VPs & SVPs to establish newer, more accurate methods of tracking & reporting headcount & finances.